Privacy Policy

1. Introduction

Welcome to ZIBRI. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our service.

2. Information We Collect

Information You Provide

• Account Information: Email address, name, and password
• Payment Information: Processed securely through Stripe (we do not store credit card details)
• Content: Notes, documents, voice recordings, and other data you upload to ZIBRI
• Meeting Recordings: If you use the ZIBRI Recorder desktop app, audio of your meetings and the notes made from it (see section 5)

Automatically Collected Information

• Usage Data: How you interact with our service, features used, and session duration
• Device Information: IP address, browser type, operating system
• Analytics: Aggregated usage statistics to improve our service

3. How We Use Your Information

• Provide, maintain, and improve ZIBRI's services
• Process your payments and manage subscriptions
• Send you important updates about your account and service changes
• Respond to your support requests and questions
• Analyze usage patterns to enhance user experience
• Detect and prevent fraud, abuse, and security issues

4. AI and Your Data

We never train AI models on your data. Your notes, documents, and content are private and used only to provide AI-powered features to you.

• AI processing happens in real-time for your queries only
• Your content is not shared with other users
• We do not use your data to improve third-party AI models
• Your knowledge stays yours

5. Meeting Recordings (ZIBRI Recorder)

ZIBRI Recorder is an optional desktop app that records your meetings and turns them into notes in your ZIBRI account. Nothing is recorded unless you install it and sign it in to your account.

What it records

• Your microphone, and the sound of the meeting app (for example Zoom, Microsoft Teams, Webex, Slack, or a call in your browser), which includes the voices of the other people on the call. Where the app's own sound can't be captured separately, it records everything your computer plays through its speakers during the meeting.
• When: with automatic recording on, it starts when a meeting app begins using your microphone and stops shortly after the call ends. You can turn automatic recording off, record by hand, stop at any time, or discard a recording. The app shows when it is recording, in its tray icon, its window, and a notification.
• To notice a meeting, the app checks on your computer which programs are using your microphone and reads the window titles of meeting apps. A window title (such as the meeting's name) may be sent with the recording to title the note. Nothing else about your other programs is collected.

Your responsibility to tell people

Recording laws differ by place, and many require that everyone on a call be told, or agree, before it is recorded. You are responsible for giving that notice and getting any consent the law requires. The app reminds you each time a recording starts. Do not record calls where you can't do so lawfully.

What happens to the audio

• On your computer: audio is saved in pieces of a few minutes and sent to ZIBRI over an encrypted connection as each piece finishes. Each piece is deleted from your computer once ZIBRI has received it. If you are offline, pieces wait on your computer until you reconnect; recordings that can't be sent within 14 days are deleted.
• On our servers: each piece is transcribed by our speech-to-text provider, and the audio is deleted as soon as it has been transcribed. We do not keep recordings.
• The note: the transcript is combined into a note with an AI-written summary, key points and action items, and filed in the vault of your account it fits best (or a "Meetings" vault). The note is kept like any of your notes until you edit or delete it. The working copies of the transcript used to build it are deleted once the note is written.
• Discarding a recording deletes its audio and anything transcribed from it so far, and no note is made.
• No voice profiles: we do not create voiceprints or try to identify the people speaking. The transcript only separates your side of the call from everyone else's.

Your devices

• Signing the app in gives that computer its own access key, kept in your operating system's secure credential store. We store the computer's name and when it was last active.
• You can see signed-in computers, and sign any of them out, on your Account page. A signed-out computer stops sending recordings.
• The app keeps a diagnostic log on your computer. It stays there unless you choose to send it to us for support.

6. Data Security

We implement industry-standard security measures to protect your data:

• End-to-end encryption for data in transit
• Encrypted storage for data at rest
• Regular security audits and updates
• Strict access controls and authentication
• Secure backup and disaster recovery systems

7. Data Sharing

We do not sell your personal information. We may share your data only in these limited circumstances:

• Service Providers: Trusted partners who help us operate ZIBRI (e.g., Stripe for payments, cloud hosting providers)
• AI and Transcription Providers: To run AI features and transcribe meeting recordings, the content involved is sent to our AI provider (currently Groq) for that task only. It is not used to train AI models.
• Legal Requirements: When required by law or to protect our rights and users
• Business Transfers: In the event of a merger or acquisition (you will be notified)

8. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct your information
• Deletion: Request deletion of your account and data
• Export: Download your content in a portable format
• Opt-out: Unsubscribe from marketing emails (account emails still apply)

To exercise these rights, contact us at privacy@zibri.ai

9. Data Retention

We retain your data for as long as your account is active or as needed to provide services. When you delete your account:

• Your content is permanently deleted within 30 days
• Backup copies are removed within 90 days
• We may retain minimal data for legal or fraud prevention purposes

10. Cookies

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Analyze site traffic and usage
• Improve security

You can control cookies through your browser settings, but some features may not work properly if disabled.

11. Children's Privacy

ZIBRI is not intended for users under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

12. International Users

ZIBRI is operated in the United States. If you access our service from outside the US, your data may be transferred to and processed in the US. By using ZIBRI, you consent to this transfer.

13. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or through the service. Your continued use of ZIBRI after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this privacy policy or our data practices: